
Shipping and returns
Our paintings can't wait to start their new story in your home.
Prior to purchase you are welcome to book in a 'meet the painting' session where you can see the painting 'live' over your phone and/or photoshopped into the area you are hoping to hang it. That way no surprises!
1.Shipping
We ship within Australia and internationally where available.
Shipping times are estimates only and may vary due to:
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customs processing
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Australia Post delays
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Metro vs. regional Australia delivery times.
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international shipping conditions
Customers are responsible for providing accurate shipping information.
Victor & Noble is not responsible for delays caused by shipping providers, customs authorities or incorrect customer details.
2.Returns & Refunds
Damaged Goods
If your order arrives damaged, please contact us within 48 hours of delivery at hello@victorandnoble.com
Please include:
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your order number
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photographs of the item
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photographs of the packaging
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photographs of any damage
We have done our absolute best to represent the artwork correctly. Please remember that due to the unique and vintage nature of our collection:
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we do not guarantee exact colour appearance across devices
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vintage wear and age-related imperfections are not considered faults.
Refunds are only considered where:
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an item arrives damaged in transit
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the item received is materially different from its description
Approved returns must be shipped securely and insured where appropriate.
Customers are responsible for return shipping costs unless otherwise required under Australian Consumer Law. Customers are responsible for the art until received by Victor and Noble.
Nothing in these Terms excludes rights available under the Australian Consumer Law.